SHIPPING & DELIVERY INFORMATION
Processing Time
All orders are processed and shipped within 7 working days after payment confirmation. Processing times exclude weekends and public holidays.
Domestic (UAE) Shipping
– Same-day delivery is available to most Emirates for selected items only if the order is placed before 2:00 PM.
– Free delivery charges for orders above 500 AED
– All other UAE orders are delivered within 2–5 business days after processing.
– Delays may occur during national holidays, sales, or new collection launches.
International Shipping
- All international orders are shipped via DHL Express or FedEx.
- Delivery times vary by destination; most orders arrive within 7–10 working days after dispatch.
- Customs fees, import taxes, and duties are the customer’s responsibility.
- Accurate address and contact information must be provided to ensure timely delivery.
Order Notifications
You will receive email notifications at key stages with hipping Notification with tracking details:
Returns & Exchanges
- Customers are responsible for return shipping costs.
- Original shipping charges are non-refundable.
- For International shipping, returns must be made via DHL or FedEx only.
Need Help?
For inquiries, please contact us at novembertenstyle@gmail.com.
Thank you for choosing NovemberTen!
We’re excited to get your order to you as quickly as possible — always with care and style.