NovemberTen

Shipping Policy

SHIPPING & DELIVERY INFORMATION 

Processing Time

All orders are processed and shipped within 7 working days after payment confirmation. Processing times exclude weekends and public holidays.

Domestic (UAE) Shipping  

– Same-day delivery is available to most Emirates for selected items only if the order is placed before 2:00 PM.
– Free delivery charges for orders above 500 AED

– All other UAE orders are delivered within 2–5 business days after processing.
– Delays may occur during national holidays, sales, or new collection launches.

International Shipping 

  • All international orders are shipped via DHL Express or FedEx.
  • Delivery times vary by destination; most orders arrive within 7–10 working days after dispatch.
  • Customs fees, import taxes, and duties are the customer’s responsibility.
  • Accurate address and contact information must be provided to ensure timely delivery.

Order Notifications

You will receive email notifications at key stages with hipping Notification with tracking details:

Returns & Exchanges

  • Customers are responsible for return shipping costs.
  • Original shipping charges are non-refundable.
  • For International shipping, returns must be made via DHL or FedEx only.

 Need Help?

For inquiries, please contact us at novembertenstyle@gmail.com.

Thank you for choosing NovemberTen!
We’re excited to get your order to you as quickly as possible — always with care and style.

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