Exchange & Returns Policy

At NovemberTen, we take pride in our craftsmanship and want you to love every piece you purchase. Each item is carefully inspected before dispatch. If you receive a damaged or incorrect item, please email novembertenstyle@gmail.com immediately so we can assist.

General Policy

• Returns or exchanges must be requested within 7 calendar days of delivery.
• Items must be unused, unworn, and in original packaging with all tags intact.
• We only accept returns via Aramex, DHL or FedEx.
• Return shipping costs are the customer’s responsibility.

Sales Items

• Sale and discounted items are final and cannot be exchanged or refunded.

Exchanges & Refunds

You may request an exchange if:
• The item is defective, incorrect in size, or there was an order mix-up.

If eligible:
• A store credit will be issued to reorder another item.
• Shipping fees are non-refundable.

 

Returns  Process

1. Email novembertenstyle@gmail.com with your order number.
2. Repack unused items securely in their original packaging.

Please open packages carefully – we cannot accept returns for items damaged during unpacking.

Thank you for choosing NovemberTen !